Privacy Policy

1. Data Controller Information

The data controller responsible for the processing of personal data on this website is:

2. Information We Collect

We collect information that you directly provide when submitting an automotive inquiry, requesting an inspection, or communicating with our logistics desk:

• Contact Identity Data: Full name, corporate entity, email address, telephone contact numbers, and delivery physical address.
• Automotive Brief Data: Vehicle identification numbers (VIN), chassis engine serials, foreign registration certificates, listing links, purchase invoices, and condition reports.
• Technical Communication Records: Email correspondence, WhatsApp/Signal coordination messages, and signed CMR consignment notes.
• Website Technical Logs: IP address (anonymized), browser user-agent, operating system, and cookie consent preferences stored via HTML5 Local Storage.

3. Legal Bases for Processing Under GDPR

We process personal data solely in accordance with Article 6 of the General Data Protection Regulation (GDPR):

• Contractual Performance (Art. 6(1)(b)): Processing necessary to review listing feasibility, conduct pre-purchase inspections, coordinate enclosed transport, and execute customs filings requested by you.
• Legal Obligation Compliance (Art. 6(1)(c)): Fulfilling statutory international trade record-keeping, Anti-Money Laundering (AML) identification checks, and fiscal customs declarations.
• Legitimate Interests (Art. 6(1)(f)): Protecting our digital infrastructure against fraudulent form submissions, ensuring web security, and improving technical service performance.
• Consent (Art. 6(1)(a)): Where you explicitly opt into non-essential analytical telemetry via our interactive cookie banner.

4. Third-Party Disclosures & Cross-Border Transfers

We never sell, rent, or trade your personal or vehicle records to marketing brokers. Disclosures occur strictly to execute vehicle acquisition and transport logistics:

• Accredited Technical Inspectors: Sharing vehicle location and listing specifications with contracted mechanics deployed to conduct on-site inspections.
• Licensed Transport Carriers: Providing delivery addresses and contact phone numbers for CMR consignment generation and physical collection/handover.
• Customs Brokers & Road Authorities: Submitting registration documents, invoices, and buyer details to official agencies (e.g. Belgian Douane, German Zoll, UK HMRC, French ANTS) for legal title clearance.
• Banking & Escrow Intermediaries: Verifying funds flow for vehicle settlements under international banking compliance.

When data transfers outside the European Economic Area (EEA) occur—such as coordinating vehicle transit into the United Kingdom or Switzerland—they are governed by European Commission Standard Contractual Clauses (SCCs) or mutual adequacy decisions.

5. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the operational purpose for which it was collected:

• Inquiry Briefs Without Contract: Retained for 180 days to allow continued consultation, after which records are purged from our active CRM.
• Executed Import & Transport Dossiers: Retained for seven (7) years to comply with statutory Belgian and European commercial accounting, customs audit, and tax laws.
• Technical Inspection Files: Kept in encrypted archives for five (5) years as historical provenance verification for the vehicle chassis.

6. Your Statutory Rights Under GDPR

As a European data subject, you maintain comprehensive rights regarding your personal records:

• Right of Access (Art. 15): Request a copy of all personal records we hold concerning you.
• Right to Rectification (Art. 16): Request correction of inaccurate or incomplete information.
• Right to Erasure / "To Be Forgotten" (Art. 17): Request deletion of your data, provided statutory customs retention obligations do not mandate continued preservation.
• Right to Restriction of Processing (Art. 18): Restrict processing during active disputes regarding data accuracy.
• Right to Data Portability (Art. 20): Receive your records in a structured, commonly used, machine-readable format.
• Right to Object (Art. 21): Object to processing predicated upon legitimate interests.

To exercise any of these rights, contact our Data Privacy Desk at [email protected]. We respond to all verified requests within thirty (30) calendar days.

7. Supervisory Authority Oversight

If you believe our processing of your personal data infringes European data protection legislation, you have the right to lodge a formal complaint with a competent supervisory authority. In Belgium, this is: